Shipping, returns & terms

Orders are packed by hand, usually within 1–3 working days. Copies with a personal dedication can take a day or two longer — I write them in myself. You receive an email receipt at checkout and a short note from me when the parcel leaves Stockholm.

Titles that are still at the printer ship as soon as the first print run arrives; the order page says so on the cover if that is the case.

Shipping is added at checkout and depends on your delivery address. Prices below are per order, not per book.

GBP and USD rates are shown in the same steps at checkout. Delivery times are estimates from the postal services and start the day the parcel is handed over. Customs duties or import charges outside the EU are paid by the recipient.

As a consumer in the EU you have 14 days from the day the parcel arrives to change your mind. Write to cecilia@ceciliatibell.com with your order number, and return the book within 14 days of telling me.

The book must come back in the condition you received it — unread copies, please, in protective packaging. You pay the return postage; I refund the purchase price and the standard shipping cost within 14 days of the book reaching me, to the same card you paid with.

Personalised dedications: a copy signed with your own name or message is made to order, so the right of withdrawal does not apply to it — unless it arrives damaged or the dedication is wrong, in which case it is on me.

If a book arrives damaged or a parcel does not show up, email me within a reasonable time — a photo helps. I send a replacement copy or a full refund, including shipping, at no cost to you. Claims for faulty goods are covered for three years under Swedish consumer law.

Prices are shown in SEK, EUR, GBP or USD and include Swedish VAT on printed books (6%) where applicable. Card payments are handled by Stripe; I never see or store your card details. Your card is charged when the order is placed.

Cecilia Tibell, Stockholm, Sweden. cecilia@ceciliatibell.com

Complaints that we cannot resolve between us can be taken to the Swedish National Board for Consumer Disputes (ARN) or the EU online dispute resolution platform.